Shipping & Delivery
Our Dispatch Team Operates Between Business Hours Monday - Saturday, Excluding Weekends And Public Holidays.
Orders Are Dispatched From Our New South Wales Warehouse. Delivery Addresses Outside Of Australia May Incur Taxes And Duties Which Is Calculated And Applied By Your Local Customs Agent.
Dress House Formal Hire Is Not Liable For Any Loss Or Damage Suffered Through Any Reasonable Or Unavoidable Delay In Delivery.
AUSTRALIA WIDE SHIPPING
Yes We Post Interstate, Australia Wide! You Will Also Receive An Additional Express Bag To Post The Dress Back To Us. The Dress Must Be Posted Back The Day After Your Event. You Will Be Sent Your Tracking Information Once We Send Your Dress To You. Please Allow At Least 4 Standard Business Days, If You Are Located Interstate.
They Should Receive 2 To 3 Days Before Event We Need The Dress To Be Returned The Days After Event Before 12pm
Delivery Type Cost (AUD) Delivery Time
| Express Delivery Service Australia Wide | $35 For Delivery And Return | 2 To 3 Business Days |
| In Store Pick Up & Returns | FREE | During Business Hours |
| Standard International | $120 For Delivery And Return |
6 To 27 Business Days |
Our Shipping Fee Is A Maximum Of $35 Which Includes The Delivery To You, And The Return Back To Us In Our Reusable Satchel Bag.
Please Take Note :- That In Order To Guarantee A Seamless Delivery, We Advise Beginning Your Booking Period 4 Business Days Prior To Your Event.
International Orders
We Offer International Shipping To Most Countries From Australia. We Don’t Ship To International Armed Forces, Freight Forwarders Or International Po Boxes.
Fees for Customs and Import Duties
Relevant foreign duties and other potential customs fees are not included in the prices listed in the online store. We have no control over these fees, which are set by your local customs office. Before placing an order, please make sure you are aware of the customs fees and levies in your country.
Since we won't be responsible if your item isn't received, we strongly advise that "tracking" be purchased for all returns.
Please be aware that a Customs Declaration form needs to be filled out and attached to the package if you are returning items to us from an overseas location. Additionally, it is crucial that you mark the items as "returned goods." If this isn't done, the package will be held in customs and customs duty will be charged. Unless YOU, the customer, pay these fees, the package will not be released and sent to us. The Australian Customs Department will return the package to you if the fees are not paid
If You Have Any Questions Regarding International Orders, Please Contact,
E-mail:- info@dresshouseformalhire.com
PHONE :- 0415388983
ADDRESS:- 4 Weld Street, prestons , New South Wales .